Are you passionate about helping people, solving problems and making a real difference in your community? If so, this could be the perfect opportunity for you.
โAs a Money Solutions Assistant, you'll play a vital role in supporting our tenants to sustain their tenancies, improve their financial wellbeing and access the support they need when times are tough. You'll be the first point of contact for customers with early stage rent arrears, building trusted relationships and working proactively to prevent issues from escalating.
โThis is far more than a traditional collections role. You'll combine excellent customer service with empathy, problem solving and practical support, helping customers navigate financial challenges, access benefits and support services, and stay on track with their rent payments. Every conversation is an opportunity to make a positive impact.
โWorking as part of our Housing & Communities team, you'll collaborate closely with colleagues across Money Solutions, Neighbourhood Management and New Homes, making this a varied and rewarding position where no two days are the same. One day you could be helping a tenant access financial support, the next assisting with lettings enquiries, safeguarding concerns or community initiatives.
โWe're looking for someone who genuinely cares about people, enjoys building relationships and thrives in a fast paced environment. In return, you'll join a values driven organisation where your work directly contributes to stronger communities, sustainable tenancies and better outcomes for our customers.
โIf you're looking for a role where you can use your customer service skills to create real change in people's lives, we'd love to hear from you.
โJoin us and help make a difference, one conversation at a time.
Nid yw Tai Pawb yn gyfrifol am gynnwys, cywirdeb, hygyrchedd na chyfieithiad swyddi a bostiwyd gan ein haelodau. Mae ein platfform yn gweithredu’n unig fel cyfeiriadur neu ganolbwynt cysylltu; nid ydym yn asiantaeth gyflogaeth ac nid ydym yn chwarae rhan yn y broses o wirio, cyfweld na chyflogi. Mae unrhyw berthynas gontractiol neu gyflogaeth ddilynol yn bodoli’n llwyr rhwng y ceisydd swydd a’r sefydliad sy’n cyflogi. Nid yw rhestru swydd wag gan sefydliad sy’n aelod yn awgrymu cymeradwyaeth na chanmoliaeth o’r gweithle hwnnw. Ni fydd Tai Pawb yn cymryd rhan mewn cyfryngu, dyfarnu na datrys anghydfodau rhwng ceiswyr swyddi a chyflogwyr.
