Recognising and Challenging Bias
Everyone holds biases. These develop through lived experience, social norms and organisational systems, and they can influence how we interpret situations, make decisions and interact with others. While bias is often unintentional, its impact on colleagues, tenants and service users can be significant. This course supports staff to develop a deeper awareness of bias and […]
Culture and Inclusion in Practice
In an increasingly diverse society, understanding culture and inclusion is essential for anyone working with colleagues, customers and members of the public. Everyday interactions shape trust, engagement and people’s experience of services. This practical and reflective session supports participants to explore how culture influences values, behaviours and communication styles. The course encourages participants to reflect […]
Becoming Antiracist: From Awareness to Action – all Staff
Designed for staff across all roles, the training supports participants to understand racism, privilege and inequality, and their role in contributing to an anti‑racist workplace. The course explores how racism can occur in everyday organisational contexts, including through systemic factors such as bias, microaggressions and institutional racism. Through guided discussion and interactive activities, participants reflect […]
Becoming antiracist: from awareness to action: Senior Leaders
Senior leaders and Board members play a critical role in setting organisational culture and dismantling systemic barriers. This course supports leaders to embed anti‑racism into strategic priorities and governance practice, moving from awareness to sustained action. The course builds on learning from the Black Lives Matter movement and is closely aligned with our Deeds Not […]