Good Practice Briefing 59 - Customer Profiling

Membership

Join 80+ members improving housing equality in Wales

Tailored equality, diversity and inclusion training for housing providers and support

Free helpline for members offering expert advice and guidance on EDI and housing-related queries.

The only eLearning platform specialising in equality, diversity and inclusion in housing in Wales

Bespoke consultancy supporting organisations to embed equality in policies, culture and services

Campaigning for the right to adequate housing in Wales, influencing policy and championing equality through collective action and advocacy.

View or contribute to our consultation responses on housing and EDI related policy

Driving anti-racism in housing by supporting organisations to turn commitments into action and create lasting, measurable change.

Influencing policy and raising awareness to ensure housing in Wales is fair, inclusive, and improves outcomes for diverse communities.

The QED quality mark supports organisations to embed equality, diversity and inclusion across their organisation

See the impact of the QED award in helping housing organisations set priorities and drive meaningful change.

The QED Leaders Award is the next stage for those who have sustained the QED Award for three years

We have several projects to build partnerships, raise awareness and improve services