Responsible for: Providing strategic and operational leadership for Tai Pawb’s member services, income generation and partnership projects. Vicki ensures high-quality service delivery, strong membership support and effective partnerships, and leads on Tai Pawb’s award-winning QED Award.
Experience and Interests: Vicki has worked in the housing sector for over 20 years, starting in maintenance and private sector housing at Cardiff Council and a Cardiff based housing association. She went on to lead two homelessness services and an estate agency, delivered in partnership with local authorities in Cardiff, Blaenau Gwent and Merthyr Tydfil.
Vicki is passionate about inclusive services and ensuring everyone can access support fairly and with dignity. Outside of work, her interests include reading, plants, animals and a good cup of tea.
Vicki holds a BSc (Hons) in Psychology and an MSc in Housing and Professional Practice from Cardiff University.