QED is more than just a prestigious quality mark for the Welsh housing sector.
The QED award is a quality mark for the Welsh housing sector and provides a comprehensive, Wales specific framework for reviewing, improving and transforming the equality and diversity impact of your organisation across governance, services, access, involvement & culture.
We have fine tuned our ‘virtual’ expertise of running training, meetings and consultancy to provide a remote QED programme which still offers the same dedicated support and service from Tai Pawb.
Awardees include:
The QED Award
For organisations serious about embedding EDI in their culture.
Learn more
QED Leaders
For organisations already QED accredited to take their commitment to the next level.
Learn more
The benefits of QED kick in as soon as you start your QED journey – not just when you achieve it!
In 2020 we made the following video for a tenants conference to explain the QED process and benefits:
The QED process is broken into two stages.
Stage 1 takes approximately 3 months.
This is the information and data collection stage, where we collect relevant evidence by means of a desktop review, surveys, focus groups and individual conversations.
This Stage is concluded by a report from Tai Pawb summarising our findings and providing recommendations which form the Stage 2 Action Plan.
Stage 2 takes approximately 6 months.
This involves the organisation carrying out the actions recommended in Stage 1 to achieve any outstanding QED standards.
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There are 2 payment structures which depend on the size of your organisation. Also, the payment is split into two payments for stage 1 and stage 2, meaning you can spread the cost across two financial if you choose too, offering budget flexibility. *These rates are reviewed annually.
Stage 1: £6430
Stage 2: £2750
Stage 1: £7400
Stage 2: £2800
The benefits of working towards the QED Award are:
Every organisation is different, but after undertaking QED over many years, we have been able to report on the significant positive impacts that QED has for organisations.
Here’s a flavour of the combined impact across organisations before they undertook QED and the differences felt by staff after just one year.
A Greater awareness of EDI initiatives:
Here are the Tai Pawb staff who support organisations through the QED journey:
Alicja is Chief Executive at Tai Pawb. She strongly believes in equality work based on compassion, respect and cultural change. Alicja is the quality controller for all QED work, ensuring that the framework is consistent and high standards are upheld.
Vicki is responsible for managing and maintaining the relationship between Tai Pawb and all its members. Vicki joined the team in September 2020 and has a wealth of over 20 years of housing experience including at Cardiff City Council and a Cardiff Housing Association.
Rob leads Tai Pawb’s fundraising strategy and partnership work. Rob joined the team in April 2020 from a background of social enterprise and community outreach. He has worked at the Huggard Centre in Cardiff, managing social enterprise projects and volunteers and also at Big Issue Cymru developing community partnerships.
Anna is responsible for managing and strengthening relationships with members throughout their journey, leading the development and delivery of key services.
The Tai Pawb assessment team will provide you with all of the expert help and assistance needed for you to complete your QED Accreditation, as well as providing ongoing support.
At the start of QED, every organisation is assigned a lead assessor who is the main point of contact for any questions and will always respond promptly.
Plus, you can use all your member benefits that come as part of your membership to Tai Pawb, including:
Resources
There is a wealth of information, toolkits and best practice only accessible by members in our resources pages on the Tai Pawb website.
Helpline
Unlimited access to our Helpline for all your staff members, just call us on 029 2105 7957 or email us on helpline@taipawb.org.
Mailing List
Encourage all your staff to sign up to our mailing list to hear about events, good practice and services that will support them.
Events and Networks
Attendance to our many events and networks on a range of topics and subject matters, plus opportunities to ask questions to experts and peers.
It takes approx. 12-18 months to complete the QED award process and is broken down into 2 stages:
Stage 1 is approximately 6 months and is the information and data collection stage, where we collect data and evidence through a desk top assessment, surveys, focus groups and individual conversations. This Stage is concluded by a report from Tai Pawb summarising our findings and providing recommendations which form the Stage 2 Action Plan.
Stage 2 is approximately 6-9 months and is the organisation carrying out the actions to achieve the QED standards not met at Stage 1
Once the organisation and Tai Pawb assessors are satisfied the actions have been met, the independent QED panel assess the progress and make the decision to award.
The QED is held for 3 years and there is ongoing support from Tai Pawb to maintain QED.
Before the QED award process starts it is important to get the right people together to form a working group. These are people that you would want to keep informed of progress as well as those who can help to gather the evidence required.
We would advise that they represent a good cross section of your organisation. We suggest that the steering group should contain:
It is also important that staff:
The group should not be too large but should contain staff that will have a role in implementing the QED process through:
With the right people in place the various aspects of the process will become easier to undertake as well as saving time.
Staff and board member surveys are completed as part of the initial assessment (stage 1) and then annually as part of the QED annual review. The surveys are extremely important to help us understand and assess the organisations culture, and hear about staff and board member experiences. The surveys also provide the data to report on progress made from commencement of QED.
At Tai Pawb for most organisations we recommend a completion rate of 80-90% as it allows us to hear from 4 out of 5 people on average. However, if the organisation has 500 employees or more we can scale our expectations down and we will get a good sense of where we’re at with a 70-80% rate of participation.
The gold standard for survey completion went to Newydd Group who achieved a 100% completion rate for the initial stage 1 survey!
Prior to Covid restrictions, all meetings, focus groups and conversations happened in person at the organisations offices. Tai Pawb adapted the process for virtual delivery in 2020 which enabled the organisations undertaking QED to continue with their accreditation. We have found that this has continued to be the approach of choice by organisations and it has not impacted the integrity or quality of the assessment.
However, we are flexible and will discuss arrangements of either in person or virtual delivery with each organisation individually.
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